Tertiary Education – Open Polytechnic celebrates its graduates across the country

Source: Open Polytechnic

Around 1150 graduates from throughout Aotearoa New Zealand received their diplomas and degrees from the Open Polytechnic, the nation’s specialist provider of online learning either at graduation ceremonies in Auckland, Wellington and Christchurch, or in absentia, in May 2025.
Four years ago, during the COVID-19 restrictions, Wellington graduate speaker Sarah Beets, from Upper Hutt, was unsure about what she was going to do for a job in the future.
It was during this time that Sarah became aware of the mental health challenges facing New Zealanders and the pressure being placed on the mental health system.
“These reports compelled me to explore a career in this field, and fortunately, Open Polytechnic offered my desired qualification with the benefit of flexibility,” Sarah said.
She enrolled in the Bachelor of Applied Science (Psychology) in the midst of a big overseas family move.
“Being able to study part-time via distance, online on my own schedule, was invaluable to my success,” Sarah said.
“I was able to study on the other side of the world. I wrote essays in hotels rooms, I did my readings anywhere and everywhere, beside the lake, on the plane, in cafes.”
A defining moment for Sarah was during her second year of study while completing the Psychology of Grief course.
One of the assignments required Sarah to interview someone about their experience with grief. Her good friend agreed to share her story with Sarah.
“It was during this interview, while listening to my friend’s journey, that I knew I was on the right track. My studies had enhanced my knowledge and were continuously igniting my passion for the path that I was on,” Sarah said.
With her Bachelor of Applied Science (Psychology) degree under her belt, Sarah is now a step closer to achieving her ultimate goal of becoming a clinical psychologist.
“I have learnt much about the complexities of the human mind, I have learnt about why humans may behave the way they do, and I have learnt about how individuals consider their place in our social world,” she said.
During her graduation address, Sarah thanked Open Polytechnic staff and her family and encouraged other graduates. “To those who have graduated today – today is the beginning,” Sarah said.
“Let us move forward with the knowledge we have gained and resilience we have cultivated.”
“Whether you’re embarking on a new career, further studies, or are on an entirely new path – I encourage you to keep your curiosity alive and to remember that you can do hard things.”
Bachelor of Social Work graduate Jasmine Bishop was the student speaker at the Auckland ceremony.
Jasmine spoke about her time studying over the last five years and how much has changed, noting that her child was eight months old when she started, and is now a six-year-old school student.
Among the Auckland graduates were Pasifika sisters Vanessa (28), Serena (26) and Alyssa Tatupu (25).
They had never planned to do any tertiary education, but when the option to earn a New Zealand Diploma in Funeral Directing (Level 5) at Open Polytechnic came up, “it was an opportunity they couldn’t pass up”.
The trio, based in Manukau City, all work as funeral directors for Ese Tatupu Funeral Directors & Mortuary Embalmers under the guidance of their father Ese Tatupu, who is also a funeral director.
Bachelor of Teaching in Early Childhood Education graduate, Tessa Karati was the student speaker at the Christchurch ceremony.
During her speech, Tessa who identifies as Cook Island and New Zealand Māori, acknowledged the impact that studying with Open Polytechnic has had on her life.
“I thank Open Polytechnic, for sensitively, but boldly calling us up and out to be advocates, and for helping to shape not just who I am as a teacher, but who I am as a person,” she said.
She likened her learner journey to a “relationship” with her degree as she went through the five stages of attraction, romance, disillusionment, commitment and acceptance.
Executive Director of Open Polytechnic Alan Cadwallader congratulated this year’s graduates for their commitment to completing their studies, while often juggling work and family commitments.
“We are delighted to be able to celebrate our graduates’ academic achievements at our ceremonies across the country,” Alan said.
Alan acknowledged the support of friends, family, whānau and supporters who have helped all Open Polytechnic graduates throughout their study journeys.
“It’s your practical means of support, your words of encouragement, and your guidance throughout your graduate's study journey that has also contributed to their success,” Alan said.
Ākonga (learners) graduated with a variety of diplomas and degrees, including early childhood education, primary and secondary education, business, applied management, funeral directing, legal executive studies, library and information studies, human resources, marketing, psychology, applied science, social health and wellbeing, web development and design, information technology, construction, architectural technology, engineering technology, and social work.
About Open Polytechnic
Open Polytechnic is New Zealand’s largest specialist provider of open and distance learning; Open Polytechnic enrols over 35,000 mainly part-time learners per year. The majority of learners are adult learners, combining work and study.

World Vision – More than 60 landmarks in 22 locations across Aotearoa to light up orange for World Vision 40 Hour Challenge

Source: World Vision

An orange glow will light up across Aotearoa on the evening of 13 June, as 63 iconic Kiwi landmarks show their support for the World Vision 40 Hour Challenge, the nation’s largest youth fundraising event.

This is the fifth year that a multitude of New Zealand’s most recognisable monuments will shine orange to raise awareness for the fundraising campaign, which helps to make a life-changing difference to children around the world.  
 
This year’s World Vision 40 Hour Challenge is encouraging rangatahi to give up technology and go “offline for 40 Hours” to unplug, disconnect, and get together with their friends and whānau while completing a challenge to raise funds for children who struggle to get enough to eat each day due to climate change in Solomon Islands.  
 
World Vision Associate National Director, TJ Grant, says young people today live very “online” lives and that means going offline for 40 hours is the ultimate challenge.

He says World Vision New Zealand surveyed participants who did the World Vision 40 Hour Challenge last year and half of the survey participants said a “no tech” challenge would be the most difficult challenge for them.
 
Some of the key monuments lighting up in Auckland during the World Vision 40 Hour Challenge Weekend (13-15 June) include Eden Park, Spark Arena, Vero Centre, Sylvia Park, and Mānawa Bay Premium Outlet Centre.  
 
Other key monuments lighting up across Aotearoa, include Christchurch Airport, Forsyth Barr Stadium in Dunedin, The Michael Fowler Centre in Wellington, The Botanical Gardens in Christchurch, the Saxton Oval Pavilion in Nelson, and Queens Park in Invercargill.  
 
Unique and iconic landmarks lighting up orange this year include the tunnel at Wellington Cable Cars, the Big Carrot in Ohakune, the Big Fruit in Cromwell, the KZ1 boat at Auckland’s Maritime Museum, and the corrugated iron Sheepdog in Tirau.
 
Grant says he’s overwhelmed at the number of landmarks supporting this year’s World Vision 40 Hour Challenge.  
 
“The challenge young Kiwis are taking on during the campaign weekend will help to raise funds that will feed families in Solomon Islands who are on the frontlines of climate change.  Funds will give families tools and seeds to farm climate-smart crops, plant mangroves to protect their land from rising sea levels and restore fish populations and provide sustainable food sources for future generations to ensure children can grow up healthy and strong in a changing climate.”
 
Owner of Vero Centre, Kiwi Property, says, “We are proud to support World Vision’s 40 Hour  Challenge by illuminating the iconic Vero Centre halo in orange this June, helping to raise awareness for this important cause.”
 
The World Vision 40 Hour Challenge takes place from June 13 – June 15.Sign up to take part in this year’s World Vision 40 Hour Challenge, or donate, at: 40hour.org.nz  
 
The full list of landmarks lighting up orange on 13-15 June includes:

Arrowtown: Lakes District Museum & Gallery
 
Ashburton: Clocktower

Auckland: Eden Park, Spark Arena, Maritime Museum KZ1 boat, PWC Tower, Vero Centre, The Aotea Centre, Sylvia Park, Dominion Road, St. Peters Church (Onehunga), and Mānawa Bay Premium Outlet Centre

Christchurch: Christchurch Airport, The Botanical Gardens, The Bridge of Remembrance, New Brighton Pier, Captain Scott Plaza, The Bowker Fountain (Victoria Square), Vaka a Hina, Memorial Gateway Bridge, Christchurch Town Hall Ferrier Fountain, Fanfare Sculpture, Christchurch Art Gallery Te Puna o Waiwhetū 

Cromwell: Big Fruit

Dunedin: Forsyth Barr Stadium, Dunedin Airport, Golden Centre Mall (digital screens), Tuhura Otago Museum, Wall Street Mall, Otago Boys High School

Gisborne: Gisborne Clock Tower
 
Invercargill: Queens Park (Feldwich Gates, Band Rotunda, and Gala Street Fountain)

Napier: The Gold of the Kowhai Sculpture and Tom Parker Fountain

Nelson: Saxton Oval Pavilion

New Plymouth: New Plymouth Clock Tower  

Oamaru: Oamaru Opera House  

Ohakune: Big Carrot  

Palmerston North: Hopwood Clock Tower

Tauranga: Wharf Street Lights, Beacon Wharf, Masonic Park, Waterfront- North and playground, Tunks Reserve
 
Te Aroha: Clock Tower  

Tirau: The Big Sheep Dog

Waitaki: Craig Fountain  

Waitoma: Tree of Light  

Wellington: Michael Fowler Centre, Wellington Cable Car tunnel, Wellington Airport, Kelburn Park Fountain, Hikitia, Nga Kina sculpture and Promenades, Queens Wharf sails shades

Whanganui: Royal Whanganui Opera House (Whanganui), War Memorial Centre

Whangarei: Whangarei Airport, Victoria Canopy Bridge, Kotuitui Whitinga  

BusinessNZ welcomes regulatory trim

Source: BusinessNZ

BusinessNZ welcomes today’s announcement by Minister for Regulation Hon David Seymour that Cabinet has approved the revocation of the outdated Health (Hairdressers) Regulations 1980.
Small business owners in the hairdressing and barbering sector will no longer have to operate under unnecessary regulations, including mandatory chair spacing and regulated lighting levels, with dogs banned from salons and restrictions on refreshments served.
With the hairdressing regulations revoked, local authorities will no longer be required to monitor the industry. The industry will still be required to meet health and safety regulations, with any risks managed under general legislation applying to all businesses.
This slashing of regulations follows BusinessNZ’s October 2024 report Reducing Compliance Burden on New Zealand Businesses, which outlined red tape burdens in a number of sectors including hairdressing and barbering.
BusinessNZ Chief Executive Katherine Rich says the outcome for the hairdressing sector bodes well for the Ministry for Regulation’s ongoing work reducing unnecessary and restrictive red tape.
“BusinessNZ applauds the methodical and evidence-based approach the Ministry for Regulation has taken in this review. It’s a model for how to tidy up the rules across other sectors. The engagement with businesses, councils and industry bodies was thorough, and the end result is a commonsense solution that still protects public health while removing duplicative and inconsistent regulation,” Mrs Rich said.
The Ministry for Regulation’s next review will be of the telecommunications sector.
The BusinessNZ Network including BusinessNZ, EMA, Business Central, Business Canterbury and Business South, represents and provides services to thousands of businesses, small and large, throughout New Zealand.

Local News – Streamside Education a hit with Porirua schools

Source: Porirua City Council

A programme giving schools the opportunity to learn more about their local natural environment and the importance of healthy waterways is proving popular.
The Streamside Education programme, run by Porirua City Council Parks Education Advisor Natalie Packer, is flexible and can support what students are learning in the classroom.
Since launching the programme in 2023, Natalie has worked with students of all ages from across Porirua.
Already this year groups from Aotea and Mana colleges have been out learning about the natural environment to help with their assessments.
This term students from Porirua East School have had the opportunity to learn about the connection between art and nature by doing creative activities at Pātaka Art + Museum in the morning, then planting in an area near their school in the afternoon.
This began recently with tamariki planting 230 new trees by Mexted Stream in Rānui, just around the corner from their school.
“We want the tamariki and rangatahi of Porirua to see the connection to their environment in their local community,” explains Natalie.
“This programme is about immersing them in nature and encouraging them to have a relationship with the local environment, so they can cherish it.”
With this year’s planting season getting underway, Natalie says there will be plenty of opportunities for schools to do some learning outside the classroom and put plants in the ground.
In 2024 about 3800 students, teachers and parent helpers from 34 schools across Wellington and Porirua helped during the planting season.
For more information, visit poriruacity.govt.nz/streamside-planting

Tech and Security – From 54 billion to 94 billion: Cookie theft skyrockets as hackers exploit your browser

Source: NordVPN

New Zealand ranks 100th out of 253 countries, with 77.5 million leaked cookies — over 6 million of which are still active and tied to real user activity.

According to the latest research by cybersecurity company NordVPN, New Zealand has landed a troubling spot on the global leaderboard for leaked cookies, ranking 100th out of 253 countries. 77.5 million cookies linked to New Zealand users have been found on the dark web. (ref. https://nordvpn.com/blog/cookies-research/ )

Although cookies are commonly seen as helpful for improving online experiences, many don't realize that hackers can exploit them to steal personal data and access secure systems.

“Cookies may seem harmless, but in the wrong hands, they’re digital keys to our most private information,” says Adrianus Warmenhoven, cybersecurity expert at NordVPN. “What was designed to enhance convenience is now a growing vulnerability exploited by cybercriminals worldwide.”

The hidden risk behind everyday browsing

Cookies are small text files that websites store on a user’s browser to remember preferences, login details, and browsing behavior. They play a vital role in making online experiences smoother, helping websites load faster, keeping shopping carts full, and allowing users to stay logged in across sessions. Without cookies, the convenience and personalization of the modern web would be severely limited.

However, as the digital landscape evolves, so does the misuse of these tools. Cybercriminals have learned to harvest cookies to hijack sessions, steal identities, and bypass security measures.

“Most people don’t realize that a stolen cookie can be just as dangerous as a password,” says Warmenhoven. “Once intercepted, a cookie can give hackers direct access to accounts and sensitive data, no login required.”

Millions of pieces of personal data exposed

NordVPN’s research reveals a massive malware operation that stole almost 94 billion cookies — a dramatic jump from 54 billion just a year ago, marking a 74% increase. Even more concerning, 20.55% of these cookies are still active, posing an ongoing risk to users’ online privacy. Most stolen cookies came from major platforms, including Google (4.5 billion), YouTube (1.33 billion), and over 1 billion each from Microsoft and Bing.

The growth is just as alarming when comparing personal data exposure over the past few years. In 2024, NordVPN identified 10.5 billion assigned IDs, 739 million session IDs, 154 million authentication tokens, and 37 million login credentials. In 2025, those numbers rose sharply, with 18 billion assigned IDs and 1.2 billion session IDs now exposed. These data types are critical for identifying users and securing their online accounts, making them highly valuable to cybercriminals.

The stolen information often included full names, email addresses, cities, passwords, and physical addresses — key personal data that can be used for identity theft, fraud, and unauthorized account access.

The data was harvested using 38 different types of malware, more than triple the 12 types identified last year. The most active strains were Redline (41.6 billion cookies), Vidar (10 billion), and LummaC2 (9 billion). These malware families are known for stealing login details, passwords, and other sensitive data.

Redline is a powerful infostealer that extracts saved passwords, cookies, and autofill data from browsers, giving hackers direct access to personal accounts.

Vidar works similarly but also downloads additional malware, making it a gateway to more complex attacks.

LummaC2 is particularly evasive, frequently updating its tactics to slip past antivirus tools and spread across systems undetected.

In addition to these known threats, researchers discovered 26 new types of malware not seen in 2024 — a sign of how quickly the cybercrime landscape is evolving. New entries like RisePro, Stealc, Nexus, and Rhadamanthys are especially dangerous. RisePro and Stealc are built to rapidly steal browser credentials and session data, while Nexus targets banking information using mobile emulation techniques. Rhadamanthys stands out with its stealthy design and ability to deploy follow-up malware, making it a multipurpose threat capable of causing extensive damage.

The stolen cookies came from users in 253 countries. New Zealand ranked 100th in total volume, with 7.78% of the cookies being active. However, that still represents over 6 million cookies tied to real user activity — a massive potential exposure.

“Even a small percentage of a huge dataset is massive,” says Warmenhoven. “That’s millions of people potentially exposed to cybercrime.”

Easy ways to protect your data from cyber threats

Stay vigilant online to protect yourself from the risks posed by data breaches and malware. Start by using strong, unique passwords for every account and enabling multifactor authentication (MFA) whenever possible. Additionally, be cautious about sharing personal information and avoid clicking on suspicious links or downloading unknown files.

Another crucial step is keeping your devices up to date. This can help block harmful malware before it can compromise your system. Regularly cleaning your site data is also essential. Many users don’t realize that active sessions may persist even after they close their browser. Clearing this data helps reduce the window of opportunity for unauthorized access. Lastly, always check the privacy settings on your online accounts to ensure you only share information with trusted services.

“Usually, people close the browser, but the session is still valid, and the cookie is still there. If you never clean that site data, that session will be valid for as long as the site owner deems it secure,” says Warmenhoven. “Taking basic precautions like using strong passwords, enabling MFA, and staying alert online can significantly reduce the risk of falling victim to cyberattacks. It’s a small investment of time that can protect you from big threats.”

Methodology

The data was analyzed by NordStellar, a threat exposure management platform. The research was conducted between April 23 and April 30. The researchers used data gathered from Telegram channels where hackers advertise what stolen information is available for sale. This led to a dataset of information about 93.76 billion cookies. Researchers analyzed whether the cookies were active or inactive, which malware was used to steal the cookies, which country they were from, as well as what data they contained concerning the company that made the cookie, the user’s OS, and keyword categories assigned to users. NordVPN did not buy stolen cookies, did not access the contents of the cookies, and only examined what types of data were contained within them.

ABOUT NORDVPN

NordVPN is the world’s most advanced VPN service provider, trusted by millions of internet users worldwide. The service offers features such as dedicated IP, Double VPN, and Onion Over VPN servers, which help to enhance online privacy with zero tracking. One of NordVPN’s key features is Threat Protection Pro, a tool that blocks malicious websites, trackers, and ads and scans downloads for malware. NordVPN is part of Nord Security, whose latest product is Saily, a global eSIM service. Known for its user-friendly design, NordVPN offers some of the best prices on the market and operates over 7,600 servers in 118 countries. For more information, visit nordvpn.com.

Property Market – Average section price drops to the lowest in nearly 3 years – Branz

Source: Building Research Association of New Zealand (BRANZ)

House prices are becoming more affordable, with section prices down 15% ($35,000) from their mid-2022 peak. However, the high cost of building continues to make new builds inaccessible for many, according to the latest data from the Building Research Association of New Zealand (BRANZ).

These findings have been drawn from BRANZ’s new data tool BRANZ Build Insights – the first of its kind to bring together reliable economic insights from across the building sector.

The latest quarterly data (January–March 2025) reveals that the average price for a section and new standalone house is down 4.1% to $1,018,000 – $43,000 less than the previous quarter (October–December 2024).

However, this remains substantially more expensive (+$201,000) than buying an existing home.

A driving factor for this is that house build prices have continued to increase in recent years and at nearly twice the rate of inflation. Latest estimates show that building a basic 200m2 home, which would have cost just over $650,000 in mid- 2022, will now cost $777,000. This is nearly a 20% increase over a time when general inflation rose 12%. Existing property prices have increased slightly over the same period.

BRANZ Senior Economist Matt Curtis says: “We’re still experiencing high build costs since the pandemic, from a number of factors, including increased material costs, higher wage costs as well as the general inflation we’re seeing across all sectors.

“But this new data is showing us the first signs of improving affordability in the new-build sector and since 2023, the number of building consents issued for standalone homes has been slowly increasing – growing 5% in the year ending March 2025 compared to the year ending March 2024.

“We’re also seeing house sizes getting smaller to adapt to rising costs. The average size of new standalone houses consented in 2024 was 176m2 compared to 184m2 in 2023,” he says. “Generally, smaller and simpler houses are a good thing – they cost less to build and are also more cost-effective for people to live in, with less energy and maintenance expenses.”

Since 2022, the building and construction industry has faced significant challenges, including a decline in new startups and notable increases in business liquidations (up 37% in the year to February 2025 compared to a year earlier).

However, the sector’s skills pipeline shows a more promising outlook. This has been underscored by a surge in trades training, and carpentry apprenticeships have more than doubled in the past decade, with 21,165 apprentices in 2023 compared to 9,280 in 2014.

BRANZ CEO, Claire Falck explains how the data from BRANZ Build Insights brings together reliable insights from BRANZ and multiple data sources across the building sector into one trusted tool:

“BRANZ Build Insights features data that can help the sector forecast construction demand, track workforce trends and better calculate expected build delivery and consenting times. It’ll also help us understand changes in New Zealanders’ living conditions and the impact of new initiatives across our housing.

“Having all this data in one place means anyone can easily track building system trends and outcomes, which will help support industry best practice, decision-making, and analysis.

“This tool will continue to grow with new reliable data sources being added, allowing a more enriched understanding of the building sector,” says Claire. “It will also be coupled with regular BRANZ economic reports to give sector-leading updates on the status of the built environment, on a regular basis, for the first time.”

Click here for the BRANZ Build Insights Tool

Click here to view the full BRANZ Build Insights Q1 Economic Report

Q1 2025 building and construction sector insights:

Reduced section prices: The average 500m2 section in the March quarter is $240,000, $35,000 less than in mid-2022. There are however significant regional variations: For instance, the average cost of a 500m² section in Auckland is over $505,000, compared to $65,000 in the West Coast.
Reduced overall new build cost: The total average price for a section and new build standalone house is $1,018,000 – $42,000 less than the $1,060,000 in December 2024.
Construction costs outstrip inflation: The cost to build a house has increased by nearly 20% since mid-2022, with an average 200sqm house now costing $777,000. Over the same period when general inflation rose 12%.
Shift in consents: Building consents for standalone houses have increased slightly, whereas consents for attached dwellings have decreased by 17%.
Decline in consent value: The total value of residential building consents has fallen by 13% compared to 2023 after adjusting for inflation.
Growth in construction businesses: There are more construction businesses and workers now than ever before, with 81,891 businesses operating in 2024.
Increase in construction businesses: There are now more construction businesses than ever before – 81,891 in 2024, outpacing the growth rate of all industries in the last decade. However, construction business liquidations were up 37%, and made up 31% of all business liquidations.

Positive long-term outlook: Despite the economic downturn, the long-term outlook remains positive, with more construction businesses being started and fewer ceasing operations compared to other industries.
Surge in apprenticeships: Carpentry apprentices have more than doubled in the past decade, with 21,165 apprentices in 2023 compared to 9,280 in 2014.
Increase in trades training: Participation in trades training has nearly doubled since 2014, with the total number of trainees, apprentices, and tertiary qualification students in construction increasing from 57,000 to 93,000 in 2023.

 

Notes:

About BRANZ Build Insights

BRANZ Build Insights is a new tool created by BRANZ to track building system data.

Bringing together reliable insights from across the building sector into one trusted source, BRANZ Build Insights supports industry best practice, decision-making and analysis.

BRANZ Build Insights can help you:

Gain insights into forecasted demand
Track workforce trends
Better predict build delivery and consenting times
Understand living conditions for New Zealanders
Monitor changes across the building sector
Identify the uptake of innovation and business resilience

 

About the Building Research Association of New Zealand (BRANZ)

BRANZ is a trusted, independent expert in building construction. We provide practical research, testing, quality assurance and expertise to support better buildings.

Privacy Commissioner issues Compliance Notice to Oranga Tamariki

Source: Office of the Privacy Commissioner

A compliance notice has been issued to Oranga Tamariki for failing to comply with the requirements of the Privacy Act. The Privacy Commissioner has also taken the step of publicly releasing the Compliance Notice itself.
Privacy Commissioner Michael Webster says while Oranga Tamariki has taken positive steps to improve its privacy practices, considerably more improvement is needed.
“Oranga Tamariki has one of the most important roles in New Zealand – to help safeguard the wellbeing of our children, particularly those children in their care. Improving its privacy practices will contribute to the safety and wellbeing of children, their whānau, caregivers, and foster parents
Transparency about the nature of the Compliance Notice requirements is in the public interest and is an important accountability mechanism. We all have a stake in ensuring Oranga Tamariki improves its privacy performance.”
The notice has been issued in response to a series of privacy breaches reported to the Commissioner that have caused serious harm to whānau and tamariki. It relates to the storage and security of personal information, and its unauthorised disclosure.
Under the compliance notice, Oranga Tamariki will need to make privacy improvements including improving staff skills and capability, and strengthening three areas:
1. Information access settings
2. Oversight of service providers
3. Accountability and reporting of privacy incidents.
These improvements will need to be completed by 31 March 2026.
“I consider the notifiable privacy breaches reported to my Office and the systemic privacy issues identified in an independent review to be significant. This is because the sensitivity of the personal information involved and the vulnerability of the individuals the information relates to is at the high end of seriousness”, Mr Webster says.
“Oranga Tamariki currently doesn’t have sufficiently robust systems and practices in place to appropriately protect the personal information it holds, as required under the Privacy Act, and there is ongoing likelihood of further privacy breaches.”
OPC began an investigation into the privacy practices and culture at Oranga Tamariki in 2022, and in May 2023 recommended it commission an independent review of its privacy practice and culture.
“That report was completed in April 2024 and confirmed our concerns about systemic failures in protecting sensitive personal information that Oranga Tamariki holds.
“In response to that review, Oranga Tamariki has taken steps to improve their privacy practices, including undertaking a privacy improvement plan, and this is a positive move towards helping keep sensitive information about the children they care for safe”.
“This is a good step forward. However, there is still a considerable amount of work for Oranga Tamariki to do to improve their privacy practices that goes beyond this plan to address the ongoing risk of further serious privacy breaches resulting in harm to individuals.”
Issuing a Compliance Notice, and publicly releasing it, will ensure Oranga Tamariki takes the steps necessary. “We are all invested in the safety of the children in Oranga Tamariki’s care, and keeping sensitive information about children safe is critical.”
Notes

Banking Sector – Kiwibank introduces new credit card benefits as Airpoints partnership ends

Source: Kiwibank

  • Kiwibank and Air New Zealand decide to end Airpoints partnership.
  • Regulatory and economic impacts affecting the value and viability of the Kiwibank Airpoints credit card programme.
  • Kiwibank launch enhanced Platinum Visa card with domestic and overseas travel insurance to better meet the needs of more customers.

Over the past decade, the regulatory and economic landscape has changed significantly. Increased costs and changes to interchange fee regulations have impacted the value and viability of the Kiwibank Airpoints credit card reward programme, with further regulatory changes expected.

Mark Stephen, Kiwibank’s Chief Customer Officer – Retail, says:

“Kiwibank prioritises investment that provides value to the greatest number of customers. After a thorough review, we concluded that these products are no longer the most effective way to achieve this.”

“The alternative to closing the products would be to reduce the rate at which points are earned or to pass on increased costs through higher interest rates – options we believe are neither fair nor in customers’ best interests, as it would mean that customers who do not repay their balance in full every month would further subsidise rewards for those who do.

“Based on customer feedback about what they would value in a new card, our enhanced Platinum Visa now offers a range of benefits that reflect this, including a lower interest rate and more interest-free days. For those who enjoy travelling, the card offers international travel insurance and new domestic travel insurance benefits[1].

“We also offer a Zero Visa card, with no annual fee and a competitive 12.90% p.a. interest rate, designed for Kiwi seeking cost-effective banking solutions,” says Mr. Stephen.

To support customers, Kiwibank is providing as much notice as possible. Customers can continue to earn Airpoints until 31 October, and for continuity, customers will move to a Platinum Visa card automatically.

Notes about interchange fees:

In 2022, the Commerce Commission introduced new pricing standards under the Retail Payment Systems Act to reduce interchange fees for transactions. While some of the increased costs were passed on to cardholders, a significant portion was covered by the card issuers.

The Commerce Commission has proposed further reductions to interchange fees and has confirmed their decision will be communicated by 31 July, with implementation on 1 December for Retail Credit or Debit cards issued in New Zealand (and 1 April 2026 for any other card types brought into scope).
Kiwibank supports the goal of the Retail Payment Systems Act to promote competition and efficiency. However, lowering interchange fees as proposed could further reduce the variety of payment options available to consumers and might lead to a less efficient payment system, contrary to the Act's goals.
The proposed interchange fee cap could significantly affect service offerings, especially credit card rewards programmes, which the Commerce Commission has acknowledged as an outcome.

The proposed interchange fee caps also lack sufficient evidence. The Commerce Commission's Draft Decision relies on fee caps from larger regions like Australia, the EU, and the UK. These larger markets benefit from economies of scale, making their costs lower per transaction. Therefore, interchange fees in New Zealand should be higher than in those jurisdictions.

About Kiwibank

Kiwibank is a Purpose-led organisation that has modern, Kiwi values at heart and keeps Kiwi money where it belongs – right here in New Zealand. As a Kiwi bank, with more than a million customers, our trusted experts are focused on supporting Kiwi with their home ownership aspirations and backing local business ambitions, so together we can thrive here in Aotearoa and on the world stage. Kiwibank is the #1 bank in Kantar’s 2024 Corporate Reputation Index and the only bank in the top 20. To find out more about Kiwibank visit www.kiwibank.co.nz