Child Care: Tamariki and rangatahi in Oranga Tamariki care are yet again being failed by the system that is supposed to be protecting and caring for them – Ihorangi Reweti Peters

Source: Ihorangi Reweti Peters

The Experiences of Care in Aotearoa report found that Oranga Tamariki has continued to not comply with the National Care Standards Regulations, six years after they have come into effect. 

The National Care Standards Regulations set out the minimum standard that tamariki and rangatahi in care should receive. 
The fifth Experiences of Care in Aotearoa for the period 1 July 2024 – 30 June 2025 was published today by Aroturuki Tamariki | Independent Children’s Monitor. 
State care survivor and advocate, Ihorangi Reweti Peters, says this report is yet again highlighting that tamariki and rangatahi in care are not having their needs met, and they are being failed by the very system that is supposed to be caring for them.

“The Independent Children’s Monitor found that 246 tamariki and rangatahi stayed in a hotel or motel during the reporting period. Hotels and motels are not homes; they are meant to be used as a last resort in emergency situations for a short period while a more suitable care option is identified. When tamariki and rangatahi are living in hotels or motels they are cared for by a security guard, a casual staff member, a reliever, or a social worker – these are not people who should be caring for our tamariki and rangatahi. It is also shocking that tamariki and rangatahi with high and complex needs, which includes disabilities are more likely to be placed in motels. Tamariki and rangatahi need to feel safe, they need to have stability – which these motels or hotels do not provide,” Mr Reweti Peters said.

“The report also found that the number of tamariki and rangatahi found to have been abused or neglected while in Oranga Tamariki care has increased from 507 in 2023/24 to 530 in this reporting period. This is one in 10 tamariki and rangatahi in care. Māori tamariki and rangatahi make up 73 percent of those who were found to have been abused in care. Since 2022/23 the number of tamariki and rangatahi found to have been abused has increased. No abuse should ever be inflicted on tamariki and rangatahi in Aotearoa New Zealand, let alone in the very agency that is supposed to be protecting tamariki and rangatahi from harm and abuse.”

Oranga Tamariki needs and must do better to ensure that all tamariki and rangatahi in their care are safe and have stable accommodation.

Mr Reweti Peters said, “Kei te rongo koe? Are you listening? – VOYCE Whakarongo Mai’s State of Care Report and scorecard shows the importance of making sure that our tamariki and rangatahi in Oranga Tamariki care have their basic needs met, which include safety and stability. Kei te rongo koe? Paints another bleak picture – that Oranga Tamariki is still not doing enough to make sure that the minimum standards of care are being met and that tamariki and rangatahi in Oranga Tamariki care have their basic needs met. In 2027 VOYCE – Whakarongo Mai will do another scorecard and hopefully the scores will improve so that our tamariki and rangatahi in Oranga Tamariki care are safe and have their basic needs met and have the minimum standard of care that they deserve.”

“I welcome the report today by the Independent Children’s Monitor. I hope that in the interim Oranga Tamariki will start to comply with the National Care Standards Regulations so Aotearoa can see that there has been improvement. However, Oranga Tamariki is still in no place to care for some of our nation’s most vulnerable tamariki and rangatahi. I again, echo the calls from survivors, academics, and whānau that Oranga Tamariki needs to be dismantled and iwi, hāpu and whānau need to take over the provisions of caring for our tamariki and rangatahi,” said Ihorangi Reweti Peters.

Fire Safety – Change of fire season for areas within the Nelson Tasman region

Source: Fire and Emergency New Zealand

Fire and Emergency New Zealand is enforcing a total fire ban for the St Arnaud zone, which will take effect from 8am on Wednesday 4 March, until further notice.
During a prohibited fire season, no fires are allowed in the open and all fire permits are suspended.
The St Arnaud zone incorporates the urban settlement of St Arnaud and all public conservation land within the zone including Buller Campsite, Jetty Campsite, and the Teetotal Freedom Campsites located to the west of St Arnaud.
Announcing the fire season changes, District Manager Grant Haywood says no further permits will be issued until conditions ease across the area.
“Fires will start and spread very easily and will be more challenging for our firefighters to contain and put out in these conditions,” he says.
“If anyone sees signs of smoke, please call 111 immediately.”
Due to changes in the fire weather conditions, the Lake Rotoiti zone will also enter a restricted fire season from 8am on Wednesday 4 March until further notice.
A restricted fire season means a permit is required to light an open-air fire.
The Lake Rotoiti zone runs from Kikiwa in the north, Rainbow Road to the east, Kawatiri to the west, and incorporates all of the Nelson Lakes National Park.
“Having a restricted fire season gives us greater control of who can burn and when, and we can provide direct fire safety advice to those completing burns,” Grant Haywood says.
All fires in the open air now required an authorised fire permit, these can be obtained by applying online at www.checkitsalright.nz.
“We are asking the public to take extra care during these conditions.
“Go to www.checkitsalright.nz for full details of the fire season status and what activities are restricted or banned.”

Children In Care – National Care Standards Regulations still not being met – Experiences of Care in Aotearoa 2024/25 published

Source: Aroturuki Tamariki | Independent Children’s Monitor

There has been no real improvement in compliance with the National Care Standards (NCS) Regulations, six years after coming into effect. The regulations are the minimum standard the more than 5,600 tamariki (children) and rangatahi (young people) in care should receive. Oranga Tamariki has custody of nearly 99 percent of those in care.

The latest Experiences of Care in Aotearoa for the period 1 July 2024 – 30 June 2025 was published by Aroturuki Tamariki | Independent Children’s Monitor today.

Aroturuki Tamariki Chief Executive Arran Jones says this is the fifth full report on compliance with the regulations. The key reasons for there not being more improvement are that social workers need more help, and tamariki and rangatahi in care are still not sufficiently prioritised for government services.

“The three most common reasons tamariki and rangatahi enter care are parental alcohol and drug use, family violence, and neglect. They need to be well cared for and they need stability,” Mr Jones said.

The report found:

·         28 percent of tamariki and rangatahi in care had a change in caregiver. Half of these changes were unexpected. The most common reason for change was because the caregiver was unable or unwilling to continue providing care

·         nearly 250 tamariki and rangatahi in care spent time in motels in the last year, a total of more than 4,000 nights – 1,000 more than the previous year. The median length of stay was four days.

·         one third of tamariki and rangatahi were still not being visited by their social worker as often as they should. Tamariki and rangatahi still have an average of 11 social workers during their time in care

·         530 tamariki and rangatahi were found to have been abused in care – a continued increase. Those in secure residences or who had been returned home to live with their parent were more likely to experience abuse

·         one in 10 tamariki and rangatahi of compulsory school age were not enrolled in school. Those who were enrolled had a lower rate of regular attendance than those not in care – particularly at secondary school (34% regular attendance)

·         tamariki and rangatahi in care have high mental health support needs and accessing services is a struggle. The rate of hospitalisation for self-harm is much higher for those in care

·         only 11 percent of eligible rangatahi had a completed life skills assessment and only one third received help from Oranga Tamariki to obtain identity documents (such as a birth certificate) and set up a bank account.

The report again highlights challenges accessing health and education services, and the need for greater prioritisation of tamariki and rangatahi in care.

“Ultimately Oranga Tamariki is responsible for securing health and education services for tamariki and rangatahi in its care. But it is tamariki and rangatahi who are missing out when government agencies waste time debating who should fund them. Improved communication and clearer prioritisation across government will help Oranga Tamariki meet its obligations – and ensure tamariki and rangatahi get the help they need.”

Mr Jones said Oranga Tamariki also has a duty to ensure rangatahi who are in care and getting ready to live independently at the age of 18 have the basics they need.

“There has been a concerted effort to improve the referral rate to transition support services – this is good to see. However, nearly one quarter of rangatahi are still not being offered this help. And they need to be referred earlier – of those offered, only 63 percent of rangatahi were referred at age 16.

“In early 2025 Oranga Tamariki developed a National Care Standards Action Plan. This is the first time it has had a clear plan with specific targets for improving compliance with the regulations. Our next report will reflect any improvement that results from this plan,” Mr Jones said.

Read the report online at https://aroturuki.govt.nz/reports/eoc-24-25

Notes:

Social worker visits are required in accordance with the child’s plan, or at least every eight weeks if there is no frequency specified. This is the requirement set out in the NCS Regulations. The operational data measure Oranga Tamariki uses for its quarterly reporting is if the child has been visited once in the previous eight weeks.

The National Care Standards Regulations came into effect in 2019 and set out the minimum standards required when a child comes into care. These regulations apply to Oranga Tamariki, Open Home Foundation and any other agency with custody and care responsibilities. The lead indicators Oranga Tamariki uses to measure its own performance do not necessarily align with what the NCS regulations require.

Aroturuki Tamariki | Independent Children’s Monitor checks that organisations supporting and working with tamariki, rangatahi and their whānau are meeting their needs, delivering services effectively, and improving outcomes. We monitor compliance with the Oranga Tamariki Act and the associated regulations, including the National Care Standards. We also look at how the wider system (such as early intervention) is supporting tamariki and rangatahi under the Oversight of Oranga Tamariki System Act.

Aroturuki Tamariki works closely with its partners in the oversight system, Mana Mokopuna – Children’s Commissioner and the Ombudsman.

ASB Investor confidence survey: Shift in investment sentiment as traditional property investments lose ground to KiwiSaver and managed funds

Source: ASB

Investor confidence has lifted to 11% according to ASB’s latest Investor Confidence Survey for the fourth quarter to December 31 2025, a slight increase from 10% in Q3. The lower North Island reported the most significant rise, jumping from 3% in Q3 to 10% in Q4, up 7%.

The survey reveals a shift in New Zealanders’ perceptions of where the strongest investment returns lie. For the first time in years, owning your own home or having a property investment are no longer seen as providing the best returns on balance among those surveyed.

Instead, KiwiSaver and managed funds have emerged as the top two performers in the eyes of investors, reflecting growing confidence in diversified and professionally managed investment options.

ASB senior economist Chris Tennent-Brown explains, “While property has long been considered the gold standard for investment, Kiwi are increasingly recognising the value and convenience of managed funds and the long-term benefits of KiwiSaver, favouring the flexibility and potential for growth.

The under 30s have been leading the way in this shift in sentiment for some time, however this quarter’s findings show a change in sentiment among most other age groups.

“The generational divide is apparent with the over 60s holding steady in their belief that your own home is still the best investment, which is unsurprising. Gen Z on the other hand believe the best returns currently lie in investing in shares of publicly listed companies, signalling the rise of the DIY investor as an accessible path to growing your portfolio,” says Chris.

“Despite this shift, New Zealanders continue to be interested in buying homes to live in, as indicated in the increase in confidence in our Housing Confidence survey. It just means perception of property as an investment is evolving.”

The survey underscores the importance of financial education and the evolving needs of investors as they seek robust and reliable options in a dynamic economic environment.

Notes:

ASB has tracked investor confidence in the NZ market since 1997. This analysis is based on 672 online interviews in Q4 2025 with adults aged 18 years and older throughout New Zealand. A sample of this size has a maximum margin of error of 3.8% at the 95% confidence level. Fieldwork occurred between 1st October – 16th December 2025.

New home consents rise in January – Building consents issued: January 2026 – Stats NZ news story and information release

Tourism satellite account: Year ended March 2025 – Stats NZ information release

Utilities – Improving billing a win for electricity consumers

Source: Utilities Disputes

Utilities Disputes, the independent disputes resolution service, is welcoming today’s decision by the Electricity Authority Te Mana Hiko on improvements to electricity billing, especially the limiting of back bills.
The change to back bills, which Utilities Disputes has been advocating for, will ensure there is greater consistency amongst electricity retailers, and will bring New Zealand into line with international best practice.
“This is a significant reform and fixes a big gap in consumer protection,” said Utilities Disputes Commissioner Neil Mallon.
“Back bills, sometimes covering years of accumulated charges, can cause enormous financial shock and distress for households and businesses alike. It shouldn’t be up to retailers to decide how far back to go.”
The Electricity Authority will limit retailers going back more than six months. A retailer charges back bills or catch-up bills when there have been faults in meter readings and other issues, which are generally not the fault of the customer. Often bills are large dating back to a year, even longer, before the fault has been detected.
“Today’s decision is welcome as it sets a clear, fair limit and gives consumers and retailers much greater certainty.
“We also submitted for retailers to have standardised billing information so consumers can easily find the info they need and welcome that as part of these changes which will be in place by 30 October 2026”.
Utilities Disputes is the free and independent resolution service for electricity, gas, telecommunications, and water complaints.
In the past year, Utilities Disputes considered 183 deadlocked complaints about back bills, making up 12 percent of all deadlocked energy complaints, those where the retailer and consumer have not been able to agree on a solution. The average value of all back bills complained about was $5,130, with residential back bills averaging $2,290 and commercial back bills averaging $18,280. Twenty percent of complaints involved back bills covering more than 14 months of usage, with the average value in that category reaching $9,760.
Utilities Disputes data shows a significant inconsistency in how retailers have approached back-billing, with some going back 14 months, others much longer, and in one case as far as 72 months. Consumers are often unaware that their bills have been based on estimates, leaving them blindsided when a large catch-up bill arrives. In some cases, retailers have then attempted to direct debit the entire amount in a single transaction.
“We have seen cases where businesses have been hit with back bills of $75,000 or more with the retailer attempting to debit the full amount from a customer’s account in one go without any warning or discussion. That is simply not acceptable. The consumer has little to no control over the errors that cause these bills, so it is right that the law now sets a clear limit on how far back retailers can go,” Neil Mallon said.
The reform will also create a more level playing field across the industry. Some retailers had already voluntarily limited their back-billing timeframes in response to the concerns of Utilities. Putting this into the Electricity Industry Participation Code means all retailers are held to the same standard.
New Zealand has lagged comparable markets on this issue. Victoria limits back-billing to four months, New South Wales to nine months, and the United Kingdom to 12 months.
“Six months is a significant reduction, but it can still mean a substantial bill for some customers. We encourage retailers to work proactively with them well before a back bill is issued, and to offer flexible payment plans where large amounts are involved. The goal here is ensuring customers are treated fairly throughout the process,” Neil Mallon said.

Economy – Singapore credit and charge card payments to grow by 9.2% in 2026, forecasts GlobalData

Source: GlobalData

Singapore’s credit and charge card payments market is projected to grow by 9.2% to reach SGD116.8 billion ($88.4 billion) in 2026. This growth is being driven by a confluence of factors including widespread card acceptance, a near-100% banked population, and increasing adoption of contactless cards, according to GlobalData, a leading intelligence and productivity platform.

GlobalData’s Payment Cards Analytics reveals that the credit and charge card payment value in Singapore registered an estimated growth rate of 7.6% in 2025, to reach SGD107 billion ($80.9 billion), driven by the rise in consumer spending.

Poornima Chinta, Senior Banking and Payments Analyst at GlobalData, comments: “While debit cards also enjoy strong usage, especially in everyday transactions, credit and charge cards have pulled ahead through superior value-added benefits, instalment options, cashback, and rewards programs. Regulatory backing, high public awareness of payment cards, robust merchant acceptance, and infrastructural enhancements including broader contactless card penetration are all reinforcing their lead.”

Rewards, discounts, and flexible payment schemes play a key role in driving credit and charge card usage in Singapore. Banks such as UOB offer instalment plans for online purchases over three, six, 12 or 24-month periods with 0% interest at partner merchants, while Citibank’s Citi SMRT card delivers up to 5% cashback on purchases in stores and online.

A well-developed POS infrastructure is also supporting the rise of credit and charge cards. Singapore boasts one of the highest number of POS terminals per million inhabitants in the Asia-Pacific region, which stood at 62,551 in 2025, significantly higher compared to some of its peers such as Malaysia (29,093), Hong Kong (27,992), and Thailand (13,017).

Regulatory and policy developments are also enhancing the environment for credit and charge card payments. Initiatives such as the Productivity Solutions Grant support SMEs with subsidized POS installations (up to 50% funding from April 2023), increasing merchant acceptance.

Chinta concludes: “Credit and charge card payments in Singapore are poised for steady growth over the next five years, underpinned by the expanding e-commerce adoption, a well-developed payment infrastructure, attractive rewards and instalment offers, and robust regulatory support. The credit and charge card market is expected to grow at a CAGR of 7.8% between 2025 and 2029 to reach SGD144.2 billion ($109.1 billion) in 2029.”

Notes

Quotes provided by Poornima Chinta, Senior Banking and Payments Analyst at GlobalData
Information is based on GlobalData’s Payment Cards Analytics

About GlobalData

GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.

Local News – Porirua lightboxes to show off new art

Source: Porirua City Council

The lightboxes in Porirua’s CBD will be showcasing new works this year.
The call has gone out for curators and artists to put forward their work for the lightboxes, which provide a unique opportunity to exhibit outside the usual gallery environment. In Porirua’s Te Manawa, the three 3-metre tall lightboxes, made of steel and glass, first installed in 2022, run from Hagley St through to Ferry Place.
Artist Sherridan Kanavatoa, whose work Don’t Touch My Hair was placed in one of the lightboxes in 2023, says the opportunity for her work to be in such a public place has been special for her.
“Having the opportunity to show a body of work in my hometown has been like a love letter to home and to pursuing a creative career,” she says.
“Porirua is full of creative innovators, so I can’t wait to see whose work is installed next.”
Pātaka Director Ana Sciascia says showing off promising artists like Sherridan is why the lightboxes were so prominently placed.
“They make art accessible to everyone in their daily lives. It’s been wonderful having Sherridan’s work exhibited, she has such an exciting future.”
The deadline for proposals for 2026/27 installations close 27 March and should include:
-Your proposed exhibition concept and themes, including how the work to be exhibited will look
-Images, including 3-4 of the artworks mocked up in situ. This is important so we can understand how the artwork will look once in place
-How the art will work with the site and be relevant to the audience
-Information on involved curator(s) and artist(s), including CVs
-Any relevant images of previous work by the artist.
Any proposals must be submitted via email as a PDF to exhibitions@poriruacity.govt.nz
If you wish to discuss your proposal further, please contact the curatorial team at Pātaka.

Health – New leaders appointed to expand radiology access across New Zealand

Source: RHCNZ Medical Imaging Group (the owner of Auckland Radiology, Bay Radiology and Pacific Radiology)

RHCNZ Medical Imaging Group (the owner of Auckland Radiology, Bay Radiology and Pacific Radiology) has appointed two new executive leaders to help expand access to diagnostic imaging across Aotearoa. The company operates more than 70 clinics nationwide.
RHCNZ CEO, Steve Carden, says the appointments strengthen leadership at a critical time, with demand for medical imaging continuing to rise.
“As imaging demand grows, we’re investing in the two areas that make the biggest difference for patients: strong partnerships across the health system and a highly supported workforce. These appointments help us continue improving access to timely imaging and delivering consistent, high-quality care across the country.”
Nic Johnson has been appointed Chief Commercial Officer, responsible for driving partnerships across the health sector and supporting long-term growth. His focus includes expanding clinic access, deepening engagement with referrers, and strengthening relationships with key funders to meet growing demand for timely imaging.
Nic brings more than 15 years’ experience in New Zealand’s health sector, including leadership roles at ACC, Southern Cross Insurance and New Zealand Health Group. “My focus is on making it easier for people to get the imaging care they need, with shorter wait times and more services available closer to home. When we work closely with partners across the health system, patients benefit through a smoother, more connected experience. I’m proud to support improvements that help communities across Aotearoa access timely, high-quality care,” says Nic.
Nicola Simpson has been appointed Chief People Officer, after an extensive executive career at TVNZ, Fletcher Building and Icebreaker. Her remit includes organisational and leadership development, talent, communications, and health and safety. She will play a key role in supporting a strong, high-performing radiology team across the national network. “Our people are at the heart of every patient experience. To ensure our patients receive the best care and attention, our teams need to feel valued and equipped to do their best work. I’m excited to work with our leaders to keep enhancing our ability to provide a service that New Zealanders can trust,” says Nicola. 
About RHCNZ Medical Imaging Group RHCNZ Medical Imaging Group is New Zealand’s largest private radiology provider, delivering over 35% of the country’s radiology services. With over 180 specialist radiologists and more than 1300 staff working across a network of over 70 clinics nationwide, RHCNZ operates under three trusted brands – Auckland Radiology Group, Bay Radiology, and Pacific Radiology Group. Our mission is to improve health outcomes for all New Zealanders through the delivery of world-class radiology. RHCNZ stands for Radiology Holding Company New Zealand.