Source: Save the Children
Consumer NZ – Get plugged into the best power plan
While hundreds of thousands of New Zealanders struggle to keep the lights turned on, a little-known protection could save people money. Just ask: Am I on the best plan?
Consumer NZ’s annual Energy Retailer Survey has revealed one in five households (around 400,000 households) struggled to pay their power bill in the past year. And that was before prices increased by an annual average of 11%.
“Our Consumer Sentiment Tracker shows that financial concerns about the cost of energy are now top of mind for almost half of New Zealanders,” said Jessica Walker, Consumer’s acting head of research and advocacy.
According to the advocacy organisation, these financial struggles create a ripple effect in the form of late fees, people turning elsewhere to find the funds to keep the lights on, and in the worst cases, disconnection from power.
“About 300,000 households had overdue fees added to their bill because they couldn’t afford to pay their power bills on time last year.
“Around 150,000 households had to take out a loan to cover their power. That doesn’t include people who borrowed from family or friends.
“Most concerning of all, our April 2025 survey shows that about 50,000 households had their power disconnected due to unpaid bills in the previous 12 months,” Walker said.
A ray of light
A key change that took effect in April was the Electricity Authority’s introduction of the consumer care obligations (CCOs). The CCOs are mandatory rules that govern how electricity retailers communicate with and support their customers. They outline that disconnection should be a last resort and set out the steps that must be taken before, during and after disconnection.
Consumer found only one-quarter of New Zealanders were aware of these protections.
“The introduction of the CCOs is a win for consumers, but people can’t exercise their rights if they don’t know they exist,” said Walker.
Just ask: Am I on the best plan?
On average, people who use Powerswitch to compare energy providers find they could save around $400 a year by switching. But not everyone wants to or can switch power provider.
Consumer’s energy retailer survey found that about 155,000 people had been turned down as a customer by an electricity provider because of previously missed payments.
“There’s a significant number of people who can’t switch because of a poor credit record. That means they either have to stick with their existing provider, or switch to a prepay plan, which carries a greater risk of disconnection,” said Walker.
Under the CCOs, an electricity retailer must tell their customers, when asked, about any plans it has that would be better for them.
There are only two occasions when an electricity retailer must voluntarily tell a customer about a plan it offers – when the customer is signing up or if the retailer knows the customer is finding it hard to pay their bill.
“Unless you’re signing up with a retailer or your retailer knows you’re struggling, then you could be stuck paying more than you need to with that retailer. So, ask your retailer, ‘Do you offer any other plans that would be better for me?’”
Consumer says there are many people who choose to remain loyal to their electricity retailer.
“Many loyal customers assume, wrongly, that their retailer will ensure they’re on the best possible plan. But that’s not how it works.
“We urge people who don’t want to switch, or can’t, to ask their retailer if it has any plans that are better suited to their needs.
“We have created a template to make this process as easy as possible. And we are confident that a few seconds work could lead to savings for many.” (https://consumernz.cmail19.com/t/i-l-fuunut-ijjdkdttjk-y/ )
Notes
Disclaimer: Household figures are approximate estimates based on a nationally representative survey of New Zealanders (n=1,985), conducted from 12 March to 7 April 2025. The results have a margin of error of ±2.2% at the 95% confidence level. Household counts are based on data from Stats NZ’s Dwelling and household estimates, June 2025.
Local authority statistics: June 2025 quarter – Stats NZ information release
Local authority statistics: June 2025 quarter – information release
8 September 2025
Local authority statistics provides information on the performance of core non-trading activities of New Zealand’s territorial and regional councils.
Visit our website to read this information release and to download CSV files:
Solomon Islands – first Pacific country to scrap tax on period products – ChildFund
Source: ChildFund New Zealand
Employment Law – Minister’s intervention in ASMS’ bargaining unlawful – Union says
Source: Association of Salaried Medical Specialists
Federated Farmers push for national pest strategy
Source: Federated Farmers
Advocacy – Protests in 30+ centres across the country for Global Day of Action for Gaza tomorrow – Saturday 6 September
In more than 30 centres across Aotearoa New Zealand tomorrow Palestine solidarity protests will support the Global Day of Action for Gaza with demands for sanctions against Israel.
“Sanctions are the issue – and the only issue – which can stop the genocide in Gaza” says PSNA Co-Chair John Minto. “Israel ignores appeals and condemnations, but sanctions are its Achilles heel”
“The public are already on side with sanctions. An opinion poll released by PSNA last month showed that of people who gave an opinion, 60 percent supported sanctions against Israel. That number will have increased as Israel’s mass starvation has turned to an Israeli-created famine.”
“The shocking images of starving children from Gaza are an affront to humanity”
But our government is unmoved.
“Winston Peters is dangling the prospect of recognising a Palestinian state. It's his distraction from any sanctions and accountabilities which he refuses to apply to Israel.
New Zealand voted for a Palestinian state in the UN back in 1947. But then, as well as the rest of the western countries, New Zealand did nothing to support it and let Israel take over.
The priority now is to end the mass starvation, bombing and ethnic cleansing in Gaza – recognising a Palestinian state won’t do this – sanctions and accountabilities on Israel will.
“Our government has failed Palestinians and failed us all – tomorrow, across the country, New Zealanders will demand our government step up with sanctions”
Details of the protests across the country tomorrow are on our PSNA events page here.
John Minto
Co-Chair PSNA
Defence News – NZDF supports PNG’s independence celebrations
The New Zealand Defence Force (NZDF) has been alongside Papua New Guinea’s Defence Force as the country celebrates its 50th anniversary of independence this week.
A Royal New Zealand Air Force (RNZAF) C-130J Hercules, a Boeing B757, two NH90 helicopters and more than 40 NZ Army and Air Force personnel have deployed alongside 10 militaries from the Pacific region and around the world to participate in a number of ceremonial and public events.
The NZ Army Band was among those performing in a military tattoo alongside other international military bands.
As well as participating in the anniversary events, the Hercules and NH90 helicopters have been involved in a multinational air logistics support operation, transporting stores and equipment across the country and to outlying islands.
The Hercules has been delivering a range of medical, building and humanitarian supplies around Papua New Guinea, in support of the country’s government and a range of non-governmental organisations.
The NH90s delivered 2000kg of mosquito nets to remote villages, where fixed wing aircraft are unable to land. They also transported an 800kg mini excavator to rural farmland by an underslung load.
The No. 3 Squadron aircrew also notched up a milestone in the helicopters, travelling for the first time from one country to another, flying more than 450 nautical miles from Australia to Papua New Guinea’s capital Port Moresby.
Chief of Army Major General Rose King, in Papua New Guinea for the celebrations, said it had been a busy period for the Kiwi contingent.
“We are pleased to be here, not only celebrating Papua New Guinea’s independence with our Pacific neighbours, but also working with them in a significant air logistics support operation that has moved cargo to hard-to-reach areas.
“We are proud to stand alongside our partners, reinforcing our partnerships, helping out where we can and celebrating this important milestone.”
The celebrations also include an air show with RNZAF aircraft performing flypasts and a winching display by an NH90; and a static air display featuring the NH90s.
The NZDF contingent also includes two Royal New Zealand Navy catering support staff, a chef and a steward, working on board Australia’s HMAS Choules.
The NZDF’s Papua New Guinea Defence Advisor Lieutenant Colonel Haden Dempsey said it was impressive to see the NZDF and other militaries taking part in the celebrations and working together flying equipment and aid to remote areas of the country.
“The Pacific is our neighbourhood, and we aim to make a valued contribution to the region and Pacific communities.”
Advocacy – Major Unions, NGOs Endorse March for Humanity, Demand Sanctions on Israel
Pressure on the NZ government to sanction Israel for its war crimes is mounting.
With just over a week to go before The March for Humanity, organisers have already received over 50 endorsements from major unions, NGOs, faith groups, and community organisations, including The Council of Trade Unions, PSA, Amnesty, Greenpeace, Oxfam, FIANZ, Dayenu, and Christians for Peace Aotearoa, along with major Palestine solidarity groups such as PSNA, Justice for Palestine, and SJP branches.
“The overwhelming support for the March for Humanity clearly demonstrates that the people of this country will not accept and will not allow the New Zealand government’s ongoing complicity in Israel’s genocide in Gaza” said March for Humanity spokesperson Nadine Mortaja.
Māori political leaders are also backing The March for Humanity, with endorsements received from the Pou Tikanga of The National Iwi Chairs Forum, and from Toitū Te Tiriti who led the Hīkoi mō Te Tiriti – the largest protest in the nation’s history – in 2024.
“Māori stand with Indigenous Palestinians against the genocidal violence of the Israeli settler state, and call on the New Zealand government to impose economic sanctions on Israel,” said March for Humanity Māori spokesperson, Dr Arama Rata.
The March for Humanity is expected to be the largest Palestine protest in New Zealand history, with many groups planning to travel to the march from outside of Auckland.
March organisers are also encouraging politicians who are opposed to the genocide to join the march to demand sanctions on Israel.
“We’re more than disappointed that so few political parties have shown themselves to be anti-genocide, but we extend this opportunity to politicians to listen to the people and demonstrate their commitment to humanity” stated Mortaja.
Organisations who would like to give their endorsement to the March for Humanity are encouraged to contact Aotearoa for Palestine via Facebook, Instagram or email at marchforhumanity@proton.me
Event Details:
Who: Aotearoa for Palestine
What: March for Humanity
When: 9:30 AM, Saturday, 13 September 2025
Where: Assemble at Stafford Park, march across the Auckland Harbour Bridge, finish at Victoria Park
Why: Demanding sanctions on Israel for genocide in Gaza.
