Source: Soda Inc.
Housing or Health? It’s an Unacceptable Choice A Quarter of New Zealanders Skipped Medical Care Last Year to Stay Housed
New survey of over 5,000 New Zealanders finds housing costs now drive sacrifice
across health, food, and family life.
AUCKLAND – 7 April 2026 – More than one in four New Zealanders delayed medical care last year because of what they pay for housing. One in four skipped meals.
This is a choice faced by ordinary households – renters, moderate-income families, and first-home aspirants – caught in a housing system that consumes too much of their income and offers too few alternatives. It is not limited to people living in extreme poverty.
The second annual New Zealand Housing Survey®, released today by urban strategy consultancy The Urban Advisory (TUA), draws on the experiences of 5,232 New Zealanders surveyed between August 2024 and January 2026. It is the most comprehensive demand-side housing dataset in Aotearoa.
Its findings are unambiguous.
“The sacrifices revealed in this data are not a cost-of-living story. They are an ongoing story about housing system failure,” says Dr Natalie Allen, Co-Founder and Director of TUA. “We are now two years into this survey, and the patterns are not changing. They are hardening.”
What the survey found:
- 50% of respondents worry they cannot pay for housing in the future.
- 45% are dissatisfied with the housing options available to them.
- 27.8% delayed medical appointments because of housing costs.
- 25.3% skipped meals.
- 91% say housing costs too much relative to income.
- 76% rank safety from natural hazards as the most important property feature — above price and outdoor space.
The tenure divide
The survey's sharpest finding concerns the gap between two types of tenure: owning and renting. While 90% of homeowners feel stable and secure in their housing, only 57% of renters say the same. Renters also report colder and damper homes, lower energy efficiency, and less control over their living conditions.
Critically, the survey finds that New Zealanders are not dissatisfied with renting as a way of living. They are dissatisfied with the quality and insecurity of the rental homes available to them. Renting is a viable tenure option — but only if the product improves.
“Renters are paying more for less,” says Allen. “That is a structural failure with nationwide implications, not a set of unfortunate individual circumstances.”
Deposits, not repayments, lock people out
Using a Residual Income Model which integrates deposit levels, lending constraints, stress-tested rates, and age-adjusted mortgage terms, the survey shows that, while many moderate-income households would be able to afford mortgage repayments, they cannot accumulate a deposit. Although recent OCR cuts have reduced monthly costs, they have done nothing to address the deposit gap.
A demographic shift the market is not ready for
Nearly half (49%) of people planning to retire in the next ten years expect to downsize. Most plan to stay in the region where they currently live. Yet the market offers very few well-located, accessible, compact homes at the quality and price this cohort needs. This is not a niche problem: it is one of the strongest signals of future housing demand in the dataset.
The commercial opportunity
Fifty-two percent of respondents want more secure, long-term rental options. The market delivers almost none at scale. Internationally proven models such as Build-to-Rent, shared equity, cooperative housing, community land trusts, progressive ownership, and new-generation retirement living, remain undersupplied in New Zealand, despite clear and growing demand.
“There is a large and growing segment of demand that the current market is not serving,” says Greer O'Donnell, Co-Founder and Director of TUA. “Diversifying New Zealand's housing stock is now both a social necessity and a commercial imperative.”
For developers, iwi, councils, government agencies, and investors, the survey data offers a precise evidence base: which typologies are in demand, where, and for whom. The Urban Advisory is using the dataset to reduce risk and align investment with real household need.
Download the survey
You can find the full survey, as well as additional supporting imagery, here: https://www.theurbanadvisory.com/research/the-new-zealand-housing-survey-year-2-survey-results
About The New Zealand Housing Survey®
The New Zealand Housing Survey® is an independently administered, annually repeated national study. The 2026 dataset drew on 5,232 respondents aged 16 and over, surveyed across Aotearoa between August 2024 and January 2026. The survey methodology underwent academic peer review, Te Ao Māori cultural review, and multiple rounds of user testing. All responses are fully anonymised.
About The Urban Advisory
The Urban Advisory is an Aotearoa New Zealand urban strategy consultancy, established in 2016, working with developers, iwi, councils, and government to deliver better housing and urban development outcomes.
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10 April 2026 – The Reserve Bank of New Zealand Te Pūtea Matua (RBNZ) Assistant Governor Money Karen Silk encourages the public to have their say about local access to withdraw cash, deposit cash and swap cash for low-denomination banknotes and coins.
There has been strong interest in the “Keeping Cash Local” consultation with more than 4000 responses so far. The deadline was extended to 31 July 2026 to allow more time for people and industry to respond, and for RBNZ to share further materials.
“As part of the consultation, we have received questions about the legal basis for the proposal we are consulting on, and we will release more information about this within two weeks. This may assist people in shaping their feedback on the consultation. We will also provide some Official Information Act responses that will be completed within that timeframe,” says Karen Silk.
RBNZ is responsible for ensuring that cash meets needs of the public.
“No decisions have been made yet on the proposals outlined in the consultation, and we want to hear a wide range of views about what the minimum services should be locally to withdraw cash, deposit cash, and swap cash free-of-charge, in every district of New Zealand. The public's views are important and will help inform our approach,” says Karen Silk.
“Our preferred approach is to work with banks to explore how the public's access to cash services could be improved on a voluntary basis and we welcome responses from the cash industry,” says Karen Silk.
Additionally, alternate formats of the consultation document – in NZSL, braille, easy read, audio and large print – will be made available in May to allow disabled people and their communities to have their say.
More information
About the consultation Access to cash – Reserve Bank of New Zealand – Te Pūtea Matua: https://govt.us20.list-manage.com/track/click?u=bd316aa7ee4f5679c56377819&id=411ba5af3b&e=f3c68946f8
Respond to our survey, make a submission or download consultation materials on CitizenSpace: https://govt.us20.list-manage.com/track/click?u=bd316aa7ee4f5679c56377819&id=e68c1f2e9b&e=f3c68946f8
